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AI in Healthcare Right Now: Practical Gains from Heidi + OpenEvidence

By Greg Broughton, MD · February 24, 2026 · 6 min read

The useful conversation about AI in medicine is no longer “is this coming?” It’s “what actually improves care quality and clinician performance today?”

Two tools that matter in real clinical workflows are:

This isn’t about replacing physicians. It’s about reducing workflow friction in places where friction hurts care.

1) Heidi: reducing documentation drag at the point of care

Documentation burden is one of the biggest sources of lost clinical focus. Ambient documentation tools like Heidi aim to reduce that by converting visit conversation into structured clinical notes faster.

Why this is clinically relevant

When documentation overhead drops, you get downstream effects:

Where it helps most

What still requires physician judgment

Heidi can accelerate note production, but the physician remains accountable for accuracy, interpretation, and final sign-off.

2) OpenEvidence: faster evidence lookup during real-time decisions

Clinicians don’t struggle because information is unavailable; we struggle because retrieval is slow relative to clinic pace. OpenEvidence is useful because it compresses that retrieval time for focused clinical questions.

Where this matters operationally

The practical gain

The value is not “AI gives the answer.” The value is reducing time-to-context so the physician can make a better-informed decision faster.

Guardrails that still matter

3) What this changes in day-to-day practice

Used correctly, these tools improve three things:

  1. Attention allocation: less clerical interruption, more cognitive bandwidth for patient interaction
  2. Decision velocity: faster retrieval of relevant evidence during care
  3. Workflow consistency: fewer dropped details across busy clinic days

4) What AI is (and is not) doing in 2026

What it is doing well:

What it is not doing:

Bottom line: If you want a realistic view of AI in healthcare right now, focus on where it reduces friction in core clinical workflows. For me, that starts with Heidi for documentation efficiency and OpenEvidence for faster evidence access.